Office of Information Services
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New support ticket
Check ticket status
Contact us @ 717-901-5177
IT Help Hours
How to submit a ticket
Schedule an Appointment
Accessing Email in Office 365
Email on a Mobile Device
What if I'm unable to login to email?
I think an email is getting blocked, what can I do?
What is my email address?
International Student Tuition Deposit - Where are my login credentials?
I am unable to login to Moodle
I am unable to login to MyHU
I don't know my ID number
I was never given a credentials, how do I receive one?
Alumni - Change or Recover Office 365 Password
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Internet and Network
Connect to Harrisburg University's Wireless Networks
Connecting Smart TVs, Streaming Players, and Media Devices
Guest Wireless Access
Ethernet Ports in Residence Halls
Where are the printers located
How do I print?
Papercut Printer Interface
How To Use Classroom Technology
Microsoft HUB User Guide
Record your class using Teams
Reserve a room
Skype/video call in a classroom
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How do I report a problem?
Request help for my event
Video Enabled Classrooms
What is Office 365?
I suddenly can't edit my documents (Mac)
Install Microsoft Project
Office 2016 ProPlus Installation
Office 2016 ProPlus System Requirements
Student ID Card Replacement
HU Laptop Loan Program Agreement
Never Received my ID Badge
How do I schedule an appointment with IT?
The Course I Want To Register For Is Full
Harrisburg University OnTheHub
Software Request Policy
Frequently Asked Questions
I registered for classes in the upcoming semester, when will I see the courses on my dashboard?
I registered today for a class that starts tonight, what should I do?
How long will my courses be available after the end of a semester?
How do I access Adobe Connect for my online synchronus sessions?
Adobe Connect Emergency Help Line
Bandwidth requirments to participate in synchronus online sessions
Faculty - General Adobe Connect Considerations
Faculty - TA or Guest Speaker Access to Host Online Session
How to access Moodle
Emergency Alerts - Omnilert
How do I request a change on the HarrisburgU.edu website?
My laptop is slow, how do I fix it?
International Student Office
Protecting Your Computer
Removing Viruses and Malware from Windows or Mac OS
Two-step Verification, MFA (Multi-Factor Authentication)
How do I report spam?
Identify and Report Phishing 101
Help Desk Software