How to submit a ticket : Harrisburg University IT Helpdesk

HU will be closed for the Winter break from December 24th through January 1st. We encourage you to submit any urgent tickets prior to December 23rd. We will have a limited staff checking on tickets during the break, but your ticket may be delayed or addressed until our return on January 2nd. We wish you a safe and healthy holiday season!

How to submit a ticket Print

Modified on: Tue, 17 Mar, 2020 at 6:19 PM

Harrisburg University Information Technology is here to help. If you are unable to find the answer by searching on the support portal you can submit a ticket to get assistance from one of our support staff. There are a number of ways you can submit a support ticket:

via the New support ticket link on the support portal page
via phone by calling 717-901-5177 or by dialing ext 5177 from an on-campus phone
via the chatbot near the bottom right of the support portal.

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