There are many causes for slow laptops, one of which is viruses and spyware.   Be sure to scan your computer regularly and be careful browsing websites.  One common cause of frustration is browser clutter.  Keep an eye on any extra extensions in Chrome or add-ons in Firefox and Edge.  Also going through your installed programs and looking for unwanted software can vastly help.  Please refer to this Microsoft support article to improve performance.  

If you have already tried the above troubleshooting steps. Please submit a support request using one of the methods below.

  • via the New support ticket link on the support portal page
  • via phone by calling 717-901-5177 or by dialing ext 5177 from an on-campus phone
  • via the chatbot near the bottom right of the support portal.