If you are a new undergraduate student and were directed to the helpdesk portal to request an ID, please follow the steps below.
- Click “New Support Ticket," and create a ticket using your HU issued email address
- State that you are a new undergraduate student that has not received an ID card.
- Include your full name and student ID number.
- Attach a "passport style" picture to be used for the ID. Please follow the instructions on the following to meet picture requirements. https://travel.state.gov/content/travel/en/passports/how-apply/photos.html
- You will receive a notification of any next steps needed to acquire your ID