Harrisburg University utilizes Microsoft Azure Identity Protection. Conditional access policies may force two-step authentication in order to access HU online resources. Conditional access policies consist of but are not limited to application type, IP location, authentication type and role based access.  VPN connections are not supported and can sometimes cause Microsoft risk detections that block or prevent login based off IP location.


In most case, multi-factor authentication (MFA) is all that will be required when running into a risk detection. However, if you receive the below screenshot message, it is because you have not yet configured MFA.  


To remove the block, you will need to perform a self service password recovery.  To perform that recovery go to Password Reset


Your password must be a minimum of 8 characters, not similar to your last 3 passwords, and contain 3 of the 4 options. Uppercase letters, Lowercase letters, Numbers, Special Characters (i.e. !@#$)