If you are a new employee and were directed to the helpdesk portal to request an ID, please follow the steps below.

  • Click “New Support Ticket," and create a ticket using your HU issued email address
  • State that you are a new employee that needs an ID card.  
  • Include your full name and ID number.  
  • Attach a "passport style" picture to be used for the ID.  Please follow the instructions on the following to meet picture requirements. https://travel.state.gov/content/travel/en/passports/how-apply/photos.html
  • You will receive a notification of any next steps needed to acquire your ID