HU will be closed for the Winter break from December 24th through January 1st. We encourage you to submit any urgent tickets prior to December 23rd. We will have a limited staff checking on tickets during the break, but your ticket may be delayed or addressed until our return on January 2nd. We wish you a safe and healthy holiday season!

Solution home User Accounts

ID Card

Folder for ID card solutions

ID Card - New Faculty/Staff
If you are a new employee and were directed to the helpdesk portal to request an ID, please follow the steps below. Click “New Support Ticket," and c...
Thu, 11 Aug, 2022 at 12:34 PM
ID Card - New Undergraduate Student
If you are a new undergraduate student and were directed to the helpdesk portal to request an ID, please follow the steps below. Click “New Support Ticket...
Thu, 11 Aug, 2022 at 11:44 AM
ID Card - Replacement
Upon enrollment, students receive, at no cost, an ID card to be used as an identification badge, library card, and for building/elevator access. Students ar...
Thu, 11 Aug, 2022 at 12:32 PM
Mobile Credential
Please read, before submitting a ticket: If you have added your invitation code into the app and do not see your Mobile Credential please try completely...
Wed, 15 Mar, 2023 at 11:39 AM
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