Harrisburg University has policies in place that enforce MFA.

Microsoft Multi-factor Authentication (MFA) creates an additional layer of security when logging into your Microsoft Office 365 account. This additional security is associated with something in your possession, such as a personal smartphone, that would be unavailable to someone who gained access to your Microsoft Office 365 account.   

The suggested second method of verification is the Microsoft Authenticator app.  The Microsoft Authenticator app helps you sign-in to your accounts by clicking matching (screenshots below) numbers on your mobile device. Text messaging (SMS) and voice numbers can also be used as a second method of verification. Starting mid-September 2023, if you are not using Microsoft Authenticator app, Microsoft will soon require you to set up the Outlook mobile app to approve sign-ins. More can be read at Authenticator Lite (in Outlook).

To setup, delete or change defaults related to the Microsoft Authenticator App follow the instructions at Multi-Factor Authentication & Microsoft Authenticator Application

To quickly manage account security methods, visit My Sign-Ins (microsoft.com).

Additional information can be found at Set up the Microsoft Authenticator app as your verification method 

Important: If you do not use the Microsoft Authenticator app and plan on traveling outside the United States, please make sure you will have access to the previously configured SMS or voice number. 


User Experience: When a user responds to an MFA push notification using Authenticator, they'll be presented with a number, name of the application that requests the approval and the location based on the IP address where the sign-in originated from. They need to type that number into the app to complete the approval.