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Beware the DHL delivery message email – it could be a package scam
Michael Platt
started a topic
over 4 years ago
The DHL name has been used in a series of fraudulent email scams, commonly referred to as "Phishing". One such email suggests that DHL is attempting to deliver a package and asks the recipient to open the email attachment in order to affect delivery. These emails are not authorized by DHL - their authors are only using the DHL name in their message to grab the user's attention and lend apparent legitimacy to the emails.
DHL recommends not opening the emails if identified as being "from" DHL, and one or more of the following is the case:
You have received an email without a tracking number and you are not doing business with DHL
The email has an attachment and you are not aware that you are doing business with DHL
The email instructs you to open an attachment for the tracking number
The recipient of a questionable email containing a tracking number can verify if a tracking number is valid by inserting the tracking number into the "Tracking Number" box. If there are no tracking results returned, it is not a valid tracking number and the email referencing the tracking number has not been sent by DHL.
If you are ever unsure about the legitimacy of a specific email please forward the email to [email protected]. Users are also able to forward suspicious messages to Microsoft’s Office 365 (O365)’s mail monitoring team directly via the [email protected], [email protected].
Michael Platt
The DHL name has been used in a series of fraudulent email scams, commonly referred to as "Phishing". One such email suggests that DHL is attempting to deliver a package and asks the recipient to open the email attachment in order to affect delivery. These emails are not authorized by DHL - their authors are only using the DHL name in their message to grab the user's attention and lend apparent legitimacy to the emails.
DHL recommends not opening the emails if identified as being "from" DHL, and one or more of the following is the case:
The recipient of a questionable email containing a tracking number can verify if a tracking number is valid by inserting the tracking number into the "Tracking Number" box. If there are no tracking results returned, it is not a valid tracking number and the email referencing the tracking number has not been sent by DHL.
If you are ever unsure about the legitimacy of a specific email please forward the email to [email protected]. Users are also able to forward suspicious messages to Microsoft’s Office 365 (O365)’s mail monitoring team directly via the [email protected], [email protected].
Source: https://www.dhl.com/us-en/home/footer/fraud-awareness.html
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