Android/Apple iOS 14 & Later - Disable MAC Randomization
Phones running the Android 10 and Apple iOS operating systems have a new feature that randomizes the MAC address for different Wi-Fi connections. This feature is enabled by default but can be disabled for specific Wi-Fi networks.
To Disable MAC Randomization in Android 10 & Apple iOS, complete the steps below:
Google Pixel / Motorola / Other Androids:
- Open the Settings app
- Select Network and Internet
- Select Wi-Fi
- Connect to the Wireless network
- Tap the gear icon next to the current connection
- Select Advanced
- Select Privacy
- Select "Use device MAC"
Samsung Galaxy:
- Navigate to "Settings"
- Select "Connections"
- Select "Wi-Fi"
- Select "the Wireless Network you wish to connect to"
- Tap the gear shaped icon next to the network you connected to
- Select "Advanced"
- On the next screen there is a menu labeled "MAC Address Type".
- Tap on "MAC Address Type"
- Select “Use Phone/Device MAC”
Apple iOS 14 & Later:
- Ensure your device is connected to a Wi-Fi Network
- Open the "Settings app", then tap "Wi-Fi"
- Tap the "information button" next to your Plume network
- Tap on the "Use private Address" toggle to turn it off
- After, a privacy warning will pop-up