If you have trouble getting a strong internet connection at home, internet service providers have been offering additional options that may help. Keep in mind that not all of these options may be available to you so reach out to them if you need help getting access to a remote internet connection:
- Using carrier provided hot-spots where available (Xfinity, AT&T, etc.) – these may not be ideal because you may need to travel to a location where a hot-spot is available.
- Requesting Comcast/Xfinity Internet Essentials at your residence at no charge for 60 days. If you don’t have Xfinity where you are, check with other cable companies in your area to see if they offer something similar.
- Enable hot-spot functionality on your existing mobile phones. T-Mobile and Sprint have indicated that this will be available at no additional charge. Check with your mobile phone provider to see if they have a similar offer.
Connectivity for students who don't have it
- FCC agreement. The FCC has worked with providers to waive late fees, not cutoff service for lack of payment, and open hot-spots.
- Comcast COVID-19 response: Offering free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.
- AT&T COVID-19 response: Offering open hot-spots, unlimited data to existing customers, and $10/month plans to low income families.
- Verizon COVID-19 response: No special offers, but following the FCC agreement.
- Sprint COVID-19 response: Following FCC agreement, providing unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge.
- T-Mobile COVID-19 response: Following FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.