This is a guide on how to use Teams Phone Calling within the Microsoft Teams application.  NOTE: Teams calling requires an assigned license.  You will not see the “Phone” icon if you do not have a license assigned.  To request a license, please contact us by submitting at ticket at https://ithelp.harrisburgu.edu

Accessing your Phone Number

To view your Phone Number, Contacts, History, and dial pad.  Open the Teams application and click the “Calls” button in the left-hand navigation menu.  If you do not see this icon, you may need to click the “…” icon to view all applications.   

Before making a call, please check your microphone and speaker settings.  

How to make a test call in Microsoft Teams.

To dial a number, use the dial pad.  Please note you do not need to enter a 9 before the number.  Area code is required, however.   

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To learn more about Microsoft Teams calling. Please contact us or visit Microsoft Support.

https://support.office.com/en-us/article/meetings-and-calls-d92432d5-dd0f-4d17-8f69-06096b6b48a8?ui=en-US&rs=en-US&ad=US#ID0EAABAAA=Calls