This is a guide on how to use Teams Phone Calling within the Microsoft Teams application.  NOTE: Teams calling requires an assigned license.  You will not see the “Phone” icon if you do not have a license assigned.  To request a license, please contact us by submitting at ticket at

Accessing your Phone Number

To view your Phone Number, Contacts, History, and dial pad.  Open the Teams application and click the “Calls” button in the left-hand navigation menu.  If you do not see this icon, you may need to click the “…” icon to view all applications.   

Before making a call, please check your microphone and speaker settings.  

How to make a test call in Microsoft Teams.

To dial a number, use the dial pad.  Please note you do not need to enter a 9 before the number.  Area code is required, however.   

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To learn more about Microsoft Teams calling. Please contact us or visit Microsoft Support.